Communication

Using the Message Center

 

Using the Message Center, you can send messages to other users in your organization.

 

How to Send a Message in the Message Center

1.      

To access your inbox, click your account name at the top of the screen. Then click Inbox under the Messages heading.

 

2.               

Here, you can view any messages you have received.

 

3.               

To send a new message, click Send Message in your inbox.

 

 

Alternatively, you can click on your username, and click Send Message under the Messages heading.

 

 

4.               

A menu will appear. In the first field, titled Send to, start typing the name of the user to whom you want to send a message.

 

5.               

When the name appears, click on it. You can remove a user from this list by clicking on the small x.

 

6.               

Next, enter the topic of your message. This is similar to the subject line in an email.

 

7.               

Finally, under the Message heading, enter your message.

 

8.               

When you are finished, click Send message.

 

 

 

How to Use Your Inbox

1.      

To access your inbox, click your account name at the top of the screen. Then, under the Messages heading, click Inbox.

 

2.               

Here, you can view any messages you have received.

 

3.               

Click on a message to view more information.

 

4.               

You can see a list of people in the conversation in the list on the right-hand side of the page.

 

5.               

To edit a message that has already been sent, click on the pencil icon in the top corner of the message.

 

6.               

Then type your change and click Save.

 

7.               

You can reply to a message by typing in the text fields and clicking Send.

 

 

  

How to Enable or Disable the Message Center

1.      

The Message Center is controlled on the Features page under the Settings tab.

 

2.               

The first two options are for the Message Center.

 

3.               

Toggling Enable live Messaging will adjust whether users are able to communicate using znanja’s live messaging system.

 

4.               

Toggling Enable Messaging for Instructors and Admins only will adjust whether instructors and admins become the only users who can initiate messages. When this feature is enabled (when the toggle is green and displays ON), only users who are instructors or administrators can start messages. Students can still reply to messages sent to them, but they cannot initiate messaging.